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Intelligent Information - the tekom Guideline "eDok"

Dr. Michael Fritz | Lecture 1. day

In the age of the Internet of Things and Industry 4.0, “Intelligent Information” is the next evolutionary step technical communication professionals will be taking.

The focus is no longer set on the creation of information for users only. In the future, technical communicators will deliver the information needed in a use-case based, individualized way to increase user experience, engagement and satisfaction. The underlying technology is the intelligent use of metadata to create dynamic content delivery for all relevant output media. In his presentation, Dr. Michael Fritz, the CEO of tekom, will be explaining the ongoing paradigm change and presenting the tekom guideline "eDok".