With a single, integrated enterprise architecture it is possible to drive workflows from Engineering to Tech Pubs to Service. An integrated solution can deliver up-to-date technical, spare parts information and 2D/3D graphical information to the global service network, improving service parts revenue, equipment uptime technician effectiveness and customer satisfaction.
WS (in English): An Integrated Enterprise Approach is Key for Intelligent Service Information in Technical Communication
Emilio Braghieri | Lecture 2. day